How to Set Up Webhook in Customer.io?

Customer.io is marketing software for sending automated and targeted emails, push notifications, and SMS to lower churn, and create a stronger relationship.

One of the ways to integrate Customer.io with other apps and services is via Webhooks.

And in this article, we’ll understand how to set up webhooks in Customer.io to receive notifications on a webhook URL.

Setting Up Webhook in Customer.io

To configure the webhook URL, simply follow these steps:

• 1. Log in to your customer.io account.

• 2. Choose Integrations from the left panel.

• 3. Click on Reporting webhooks.

• 4. Click on Add reporting webhook.

• 5. Copy the webhook URL & paste it under the Webhook Endpoint field.

• 6. Select the events you want to receive.

• 7. Click on Save and Enable Webhook.

That’s it! You have successfully added a webhook to your Customer.io account.

Connect Customer.io with Other Apps

If you want to connect Customer.io with other apps that you use to automate processes, you must check out SureTriggers!

SureTriggers provides a number of Customer.io integrations to help you automate processes like:

• Sending targeted onboarding emails, welcome series, or educational content based on specific lead characteristics or behaviors.
• Sending event reminders, event updates, or post-event follow-up messages to registered participants.
• Sending order confirmation emails, shipping notifications, or follow-up messages to keep customers informed and engaged throughout the purchase process.

These are just some random examples of automation. SureTriggers can do a lot more!

To learn more, join our Facebook community.