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How to Set up Webhooks in Drift?

Drif is an AI-powered buyer engagement platform that automatically listens, understands, and learns from buyers to create the most personalized experiences possible..

In this article, we’ll understand how to set up webhooks in Drift to receive notifications on a webhook URL.

Setting Up Webhook in Drift

1. Login to your Drift Dashboard.

2. On the Sidebar, click on the “Switch apps” option.

On the Side bar, click on the "Switch apps" option.

3. Then Click on “Developer Platform”.

Then Click on "Developer Platform".

4. Inside the Developer platform page, Click on “Create New App”.

Inside the Developer platform page, Click on "Create New App".

5. Click on ‘Webhooks’.

Click on 'Webhooks'.

6. Copy the webhook URL from the trigger flyout, paste it under the “Request URL” field, and Click on the “Send Test Payload” button.

Copy the webhook URL from the trigger flyout, paste it under the "Request URL" field, and Click on the "Send Test Payload" button.

7. Click on Save.

Click on Save.

8. Now select the event “contact_identified” from “Add Event” dropdown.

Now select the event "contact_identified" from "Add Event" dropdown.

That’s it! You have successfully added a webhook to your Drift account.

Connect Drift with Other Apps

If you want to connect Drift with other apps that you use to automate processes, you must check out SureTriggers!

SureTriggers provides a number of Drift integrations to help you automate processes like:

  • When a contact is identified in Drift, create/update the contact in ActiveCampaign.
  • When a contact is identified in Drift, add the respective user to the BuddyPress Group.

These are just some random examples of automation. SureTriggers can do a lot more!
To learn more, join our Facebook community.

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