How to Set Up Webhooks in ThriveDesk?

​ThriveDesk is a helpdesk solution that utilizes live chat, email, contact form, and other communication tools to streamline customer support operations.

In this article, we’ll understand how to set up webhooks in ThriveDesk to receive notifications on a webhook URL.

Setting Up Webhook in ThriveDesk

To configure the webhook URL, simply follow these steps:

1. Log in to your ThriveDesk Account. Navigate to App Store > Webhooks.

2. Click on the Install Now button.

3. Copy the Webhook URL & paste it under the Callback URL field.

4. Mark the desired events from the Events list.

5. Select the Inboxes and click Save.

That’s it! You have successfully added a webhook to your ThriveDesk account.

Connect ThriveDesk with Other Apps

If you want to connect ThriveDesk with other apps that you use to automate processes, you must check out SureTriggers!

SureTriggers provides a number of ThriveDesk integrations to help you automate processes like:

• When a new conversation is created in ThriveDesk add a new row in Google Sheets.
• When the conversation status is updated in ThriveDesk, send an email.

These are just some random examples of automation. SureTriggers can do a lot more!
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