How to Set Up Webhook in Tawk.to?

Tawk.to is a live chat software that helps you to monitor and chat with the customers or visitors on your WordPress site.

In this article, we’ll understand how to set up webhooks in Tawk.to receive notifications on a webhook URL.

Setting Up Webhook in Tawk.to

1. Login to your “Tawk.to” account.

2. Navigate to the top navigation bar menu and click on the Administration icon.

3. Navigate to the “Settings > Webhooks” section from the sidebar.

4. Click on “Create Webhook”.

5. Provide the Name of the webhook for reference.

6. Copy the webhook URL from the flyout & paste it under the “Your Endpoint URL” field.

7. Select the event that is related to your trigger from the three given events.

8. Click on Save.

That’s it! You have successfully added a webhook to your Tawk.to account.

To execute this webhook in your SureTriggers workflow, we need to run a demo event.

For instance, since we’ve chosen the “New Ticket” event, let’s create a new ticket in our tawk.to dashboard to trigger the above webhook:

Click on the Compose Ticket button.

Once you click on the Create button, the SureTriggers workflow will listen to this event execution.

Connect Tawk.to with Other Apps

If you want to connect Tawk.to other apps you use to automate processes, you must check out SureTriggers!

SureTriggers provides several Tawk.to integrations to help you automate processes like:

• Send a message to a Slack group whenever a new ticket is created on Tawk.to.
• After the chat ends, send a message on WhatsApp.

These are just some random examples of automation. SureTriggers can do a lot more!
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