How to Set Up Webhook in HelpCrunch?

HelpCrunch is a customer communication platform that offers live chat, email marketing automation, and a knowledge base solution. 

It is designed to help businesses engage with their website visitors and customers in real time, provide personalized support, and improve customer satisfaction.

One of the ways to integrate HelpCrunch with other apps and services is via Webhooks.

And in this article, we’ll understand how to set up webhooks in HelpCrunch to receive notifications on a webhook URL.

Setting Up Webhook in HelpCrunch

1. Log in to your Helpcrunch account.

2. Go to Settings > Developers > Webhooks from the left menu.

3. To add a webhook, click on Add Webhook button.

4. Select the required Event Type from the dropdown.

5. Copy the Webhook URL and paste it under the URL field.

6. Click on CREATE WEBHOOK to save.

7. Click on the webhook Toggle button from the right side to start your webhook.

That’s it! You have successfully added a webhook to your HelpCrunch account.

Connect HelpCrunch with Other Apps

If you want to connect HelpCrunch with other apps that you use to automate processes, you must check out SureTriggers!

SureTriggers provides several HelpCrunch integrations to help you automate processes like:

• When a new lead initiates a live chat conversation through HelpCrunch, you can automatically add their contact information and chat details to your CRM system. 
• When a new customer is added to HelpCrunch, you can trigger an automated follow-up email.

These are just some random examples of automation. SureTriggers can do a lot more!
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