How to Set Up Webhook in Customerly?

Customerly is a live chat software for your website with video calls that lets you boost your customer engagement.

One of the ways to integrate Customerly with other apps and services is via Webhooks.

And in this article, we’ll understand how to set up webhooks in Customerly to receive notifications on a webhook URL.

Setting Up Webhook in Customerly

To configure the webhook URL, simply follow these steps:

• 1. Log in to your Customerly account.

• 2. Go to Settings.

• 3. Click on Installation > Webhooks.

• 4. Click on Add webhook.

• 5. Copy the webhook URL & paste it under the Webhook URL field.

• 6. Under the Notifications Section, select the notifications that you want to receive.

• 7. Click on Add webhook.

That’s it! You have successfully added a webhook to your Customerly account.

Connect Customerly with Other Apps

If you want to connect Customerly with other apps that you use to automate processes, you must check out SureTriggers!

SureTriggers provides a number of Customerly integrations to help you automate processes like:

• Adding the lead to Salesforce, HubSpot, or any other CRM tool you use, whenever a new lead is captured through Customerly’s live chat, forms, or email capture features.
• Adding new Customerly users to your email list or triggering a specific email campaign based on user interactions or behaviors captured in Customerly.
• Creating a new task in your project management tool like Trello or Asana whenever a new support ticket is received in Customerly.

These are just some random examples of automation. SureTriggers can do a lot more!
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